LYSANA ABN 23 935 598 917

LYSANA understands that privacy is important to you. We are committed to complying with the National Privacy Principles (NPPs), which are contained in the Privacy Act 1988 (Privacy Act). Since 21 December 2001, the NPPs have governed how private sector organisations handle "personal information" (which is essentially information or an opinion which can identify you).

We aim to ensure that our privacy policy continually meets all legal requirements in order to maintain and honour your privacy. For more information about the National Privacy Principles, see the Federal Privacy Commissioner's website: http://www.privacy.gov.au

1. How Does LYSANA Use Personal Information?
   We need to collect personal information so that we can provide our products and services, and conduct our business. When you submit your personal information to us, we only use it for the purpose for which it is submitted. For example, when you submit your personal information through the “Contact Us” feature, our team may use the information to contact you with regard to your inquiry. The information is not used for any other purpose.
2. Will Your Personal Information be Given to Anyone Else?
   LYSANA does not sell, rent or trade your personal information to or with third parties. Apart from when you have consented, your personal information may only be disclosed outside of K Concept in the circumstances described below:
   1. Disclosures to external service provider
      i. comply with the NPPs when they handle personal information about you (regardless of whether they are a small business, and would otherwise be exempt from the new privacy laws); and
   2. Disclosures required or permitted by law
      Otherwise, LYSANA will only disclose personal information if this is required by law or permitted under the Privacy Act.
3. Security of Personal Information
   LYSANA takes reasonable steps to ensure the security of your personal information. While no data transmission over the Internet can be guaranteed to be totally secure, we regularly review and update our security measures in light of current technologies. We take all reasonable steps to ensure your personal information is not lost, accessed, modified, or disclosed without authorisation. In the event however that LYSANA loses, discloses or modifies personal information, or leaves personal information accessible to third parties, LYSANA will not be held liable for any loss or damage howsoever caused from those actions. To the extent possible at law, the Client releases and discharges LYSANA from any claim for damage or loss arising from the loss, disclosure or modification of personal information or the leaving of it accessible to third parties.
   
   In addition, all LYSANA employees are required, as a condition of employment, to treat personal information held by LYSANA as confidential.
   
   When we no longer need your personal information for any authorised purpose, LYSANA will take all reasonable steps to destroy or de-identify such information.
4. Online Privacy Issues
   Like most website providers, we generate statistics about how many people visit our site and what they look at. We use web logs and cookies to do this. This enables us to keep our site relevant and useful. However, generally this information will not identify you.
   
   Most web browsers are set by default to accept cookies. However, if you do not wish to receive cookies you may set your browser to either prompt or refuse cookies.
   
   Sometimes our website contains links to other websites, for your convenience and information. When you access a website other than www.lysana.com, please understand that LYSANA is not responsible for the privacy practices of that site. We suggest that you review the privacy policies of each site you visit.
5. Additional Privacy Information
   The LYSANA Privacy Policy may change from time to time. The LYSANA Privacy Policy is made available to anyone who requests it by use of our website.
6. Data Security
   LYSANA will endeavour to take all reasonable steps to keep secure any information that we hold about you. LYSANA has security measures, proprietary secure algorithms, in place to protect the loss, misuse and alteration of the information under our control. Our server software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all your personal information, including credit card number, bank account details, name and address, so that these cannot be read by third parties.
7. Cookies
   Links to other web sites: LYSANA provides links to web sites outside this web site. These linked sites are not under the control of LYSANA and therefore we are not responsible for the privacy practices or content of companies linked to our web site. Before disclosing your personal information on any other web site, we advise you to examine the privacy policies of those web sites.